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  • Retail Outlet, Store

Shop Manager

  • MST Golf, Retail, Malaysia

Job Summary

This role as Shop Manager will oversee daily store operations, ensuring sales targets are met by tracking performance, setting goals, and leading a team to maximise productivity. Responsibilities include maintaining stock and visual standards, training staff, managing promotional plans, and reporting to the Shop/Area Manager. The position also handles opening/closing duties and provides regular feedback on store needs and performance to meet KPIs set by management.

This position is to be located at MST Golf Super Store Intermark Mall, Kuala Lumpur.

Responsibilities

  • Fully responsible for daily staff management, shop operations, and stock management.
  • Executing retail marketing activities as assigned by the retail marketing department.
  • To achieve sales targets and to provide the expected level of customer service.
  • Provide necessary reports to the retail department on ways to increase sales.
  • To train shop staff on operations SOP, display SOP, and product knowledge.
  • Achieving the target set on ILOVEGOLF member recruitment given by the ILOVEGOLF department.
  • Fully responsible for self-reporting of overall shop activities to retail supports, visual merchandising, retail marketing, stock merchandisers, and Area Manager.
  • Feedback to the respective person in charge on issues related to pricing, stock, display, and staff.
  • Fully responsible to achieve KPI set by Management.

Qualifications / Skills Needed

  • Diploma in business administration or a related field preferred.
  • Minimum 3 years in a management or retail position.
  • Strong leadership and management skills.
  • Excellent communication skills, both verbal and written.
  • Good interpersonal and conflict resolution skills.
  • Basic knowledge of accounting.
  • Strong customer focus and decision-making skills.

Apply For The Role

Malaysia

Interested candidates can email their resumes to recruitment@mstgolf.com.

Singapore

Interested candidates can email their resumes to recruitment.sg@mstgolf.com.