Your privacy is of utmost importance to us. At MST Golf Group Berhad (“MST Golf”) we understand that the security of your personal data is extremely important, and we are committed to safeguarding your personal information.

Collection of Personal Data:

• Personal data that we may request include: Name, gender, date of birth, race, nationality, identity card number / passport number, mailing address, residential address, telephone number, mobile phone number, email address, marital status, home club, and handicap level.
• Your personal data may be collected from you during your course of dealing with us in any way or manner including pursuant to any transactions and/or communications made from/with us, such as newsletters, surveys, contests participations, as well as submissions of inquiries, feedback and complaints.

Sources of personal data

Any personal information you provide to us is stored securely and confidentially and is processed fairly and lawfully in accordance with this privacy policy, which applies when you engage us through our corporate website (www.mstgolfgroup.com), visit our stores, shop with us online (on any of our e-commerce websites as well as any third-party online shopping platforms), participate in our surveys or otherwise engage with us through our social media platforms.

We may also receive your personal data from other sources, including business partners, brand suppliers, sub-contractors in technical, advertising networks, analytics providers, search information providers, credit reference agencies, anti-fraud databases and other third-party databases, including sanctions lists, and business information and research tools.

Disclosure of your personal data

In addition to the third parties mentioned above, we may also disclose your personal data to any member of our group, which includes our subsidiaries, as well as our ultimate holding company and its subsidiaries, who may use it in connection with any of the purposes set out in this privacy policy. We may also share your personal data with third party service providers (such as providers of marketing, IT or administrative services) who may process it on our behalf for any of the purposes set out in this privacy policy.

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help third-party providers when we conduct any advertisements to reach the kind of audience we want to target (for example, job seekers in a particular location).

What we do with your personal data

Depending on how you interact with MST Golf, we may use your personal data for one or more of the following purposes:

• To communicate effectively with you
• To provide and manage products and services you requested
• To monitor activities and record our correspondence with you
• To provide you with marketing materials
• To understand our customers, and to develop and tailor our products and services
• To run our events, promotions and competitions
• To conduct market research or surveys, internal marketing analysis, customer profiling activities, analysis of customer demographics, patterns, choices, usage and activity trends analysis in relation to our service (on an anonymised basis)
• To provide, maintain and improve our services to you and our customer relations
• To conduct certain checks on you, such as credit checks
• To improve and administer our websites, and to ensure that content is relevant
• To comply with legal and regulatory obligations
• In relation to fraud prevention

Options and Consent

You have a choice to either supply or not supply your personal data to us. If you choose to not supply your personal data, such refusal may result in us not being able to properly perform or discharge our services to you.

By providing your personal data to us, you consent to our collection, use, storage, maintenance, and transfer of your personal in strict accordance with this privacy policy as well as the relevant laws and regulations for personal data protection.

You may at any time, with regards to the personal data that you have provided us:

• Request for access to your personal data;
• Inquire about your personal data;
• Request to make corrections to your personal data; and
• Request to withdraw or limit our rights to retain and/or use your personal data, and by doing so, understand that such withdrawal or limitation may result in us not being able to properly perform or discharge our services to you. We shall inform you of the likely consequences of such withdrawal of limitation.

Transfer of Personal Data Outside of Malaysia

It may be necessary for us to transfer customers’ personal data outside of Malaysia if any of our holding company, subsidiaries, service providers or business partners involved in providing our services to you are located in countries outside of Malaysia.

Service providers or business partners are contractually bound not to use the personal data for any reason other than to provide the services they are contracted to provide and to adequately safeguard the personal data.

What do we do to safeguard personal data?

We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this privacy policy.

Links to other sites

Our websites and social media fan pages may, from time to time, contain links to and from the websites of our partner networks, affiliates and other third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to the Privacy Policy

This privacy policy may be updated from time to time to align with the latest laws and regulations governing privacy and personal data protection, as well as latest business trends and practices. Any updated privacy policy will be available for viewing on the Website. It is advisable to check this page every so often so you are aware of any modifications which may have taken place.

Full Personal Data Protection Policy

This privacy policy has been written in line with MST Golf’s Personal Data Protection Policy, which can be viewed in full in MST Golf’s corporate website here.

How we use “cookies”?

Our websites use cookies to distinguish you from other users. They help us to provide you with a good experience when you browse our websites and ensure that the content is relevant to you. To find out more about how we use cookies, please read our [Cookies Policy].

How we protect your personal data

• Where is your personal data stored?

The data that we collect from you may be transferred to, and stored at, a destination outside Malaysia. It may also be processed by staff operating outside Malaysia who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details or the provision of support services, feedback or complaints.

• How long is your personal data stored for?

The personal data that we hold about you will not be kept for longer than is permitted by law and will only be kept for as long as necessary to provide you with any requested products, services or information, or for any other purpose set out under the heading “What do we do with the information” above.

For example, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired, or to comply with regulatory requirements regarding the retention of such data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the information we hold about you, please contact us at:

MST Golf Group Berhad
Address: MST Golf Plaza, No. 8, Jalan SS 13/5, 47500 Subang Jaya, Selangor Darul Ehsan, Malaysia
Email: grp-communications@mstgolfgroup.com
Phone: +603-5566 8666

Thank you for visiting MST Golf Group Berhad and our subsidiaries’ websites and for trusting us with your personal information. We are committed to protecting your privacy and providing you with a safe and informative experience on our sites.